Add 5 More Signed PI Cases Every Month in 90 Days — or You Don't Pay Us a Dime.
A done-for-you intake operation (humans + software) for 5–25 attorney personal-injury firms in Atlanta and Houston. We answer every lead in under 60 seconds, 24×7, bilingual EN + ES.
47 minutes → under 60 seconds.
Industry median (Hennessey 2025). 40% of PI intakes arrive nights or weekends — most go unanswered until Monday.
Signed by your MP at day 14. The same chart shipped to you as your first social-proof asset.
Faster response → higher conversion → signed retainers in Month 2–3.
The Operation
Three pillars, thirteen components, one line item on your PnL.
Every lead, answered in under 60 seconds.
Bilingual human agents + AI receptionist + SMS + live chat across 24×7. No lead bleeds out to the next firm on Google.
A dashboard your MP can open on a Sunday.
Every lead, every call, every outcome — attributed to the source. Weekly scorecard, monthly PnL preview.
Your team keeps lawyering. We run the funnel.
Config, scripts, CRM wiring, QA, reporting — on us. You provide the retainer packet; we hand you signed cases.
Pricing
Same for every client. 6-month minimum, then month-to-month.
| One-time setup (config, CRM wiring, bilingual scripts, QA) | $10,000 |
| Monthly intake operation (humans + software, 24×7) | $5,000 / mo |
| Minimum term | 6 months, then month-to-month |
Total cost of ownership vs. an in-house intake coordinator
| Full-time intake coordinator (W-2) | ~$78,000 loaded |
| Coverage | 40 hours / week |
| Stratum Relay | $70,000 year 1 ($10K + $60K) |
| Coverage | 168 hours / week |
FAQ
How is this different from Smith.ai or another answering service?
Smith.ai is an answering service — they forward calls. We run an intake operation — bilingual agents, scripts, CRM wiring, QA, reporting, and a signed-case guarantee. If you need a phone answered, Smith.ai. If you need signed cases, that's us.
Do you get access to our CRM?
Only the intake pipeline — new leads and their disposition. Not your case files. BAA, $2M tech-E&O, SOC 2-lite controls, MSA with a right-to-audit clause. Full scope in the MSA.
We've been burned by an agency before. Why are you different?
Three stacks. Month-to-month after the 6-month minimum. A live dashboard your MP can open on a Sunday. The G2 Signed-Case Floor — your MRR waives until we deliver.
How do we know this works before we sign?
Run the Lead Leakage Audit. We quantify the dollars your current intake is losing before we ask you for a call.
Will you replace our intake manager?
No. Your intake manager owns retainer quality — which we can't own. We deliver signed retainers to them; they close. Our default config (Config 1) is built around that split.
Why not hire someone in-house?
168 hours of coverage vs. 40. Bilingual EN + ES from day one. No recruiting, no onboarding, no turnover. Our TCO worksheet shows the math.
What happens during a surge (storm, billboard, TV hit)?
AI doesn't get tired. Surge capacity and a <5-minute SLA during declared surges are in the MSA. No upcharge for tracked vanity numbers routed into the pipeline.
What really makes you different?
The G2 guarantee is the moat — nobody else on the market waives their MRR on a signed-case floor. Add the Audit as a free diagnostic and a PI + ATL/HOU focus, and this is a category of one.
Do you handle Spanish-speaking leads?
Bilingual EN + ES is default on every intake channel — voice, SMS, live chat. Atlanta and Houston's accident population makes this table stakes, not an upcharge.
What about vanity / billboard / TV phone numbers?
Route them into the tracked pipeline and they're handled — same SLA, same dashboard, no upcharge.
What about retainer quality? We can't hand cases back.
Our deliverable is the signed retainer. Case quality, settlement value, and downstream drops are the attorney's domain — that's why the guarantee is floored on signed retainers, not closed cases.
See where your firm is losing leads. Free. 60 seconds.
Paste your URL. We audit 8 intake signals and quantify the dollars leaking.